Phase 1: Discover
June – August
This phase of the process is rooted in user insights that incorporates input from a wide array of stakeholders. The discovery phase will begin with a review of existing documents to gain context on the current programmatic footprint and historical efforts at community input and feedback. This information will be used to develop a Discovery Plan that will outline how trepwise will utilize surveys, focus groups, and interviews to pull in perspectives from KH Board, KH Staff, Community Partners, and Program Participants. Funders and other organizations may be engaged, as appropriate.
A steering committee, whose insights will be used to inform and revise the Discovery Plan, will also be formed in this phase. This committee will serve as the decision-making body for the planning process, with touch points throughout. Insights from discovery will be compiled into a Discovery Report, combining qualitative and quantitative analysis to generate data-informed and actionable insights. This report will be presented to the committee for discussion, which will inform the content for Phase 2 working sessions and a final document versioned for the Board and other appropriate parties.